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VseeBox: FAQ

vSeeBox devices run on the Android operating system and let users:

Stream movies, shows, and live TV from popular apps
Install thousands of Android apps from the Google Play Store
Enjoy 4K Ultra HD quality and smooth performance
Use split-screen and multitasking features on newer models like the V6 Plus

In short, vSeeBox is an all-in-one smart entertainment hub that offers fast streaming, strong hardware, and an easy-to-use interface for your TV

Orders are typically processed within 1–3 business days and shipped shortly after. Once your order is on its way, delivery usually takes 3–4 business days, depending on your location. You’ll receive a tracking number as soon as your device ships so you can monitor its progress.

We accept returns only on unopened and sealed devices within 30 days of delivery.

To start a return request, please email info@myvseebox.net with your order number and a brief description of your request.

Opened or used products, as well as items without original packaging or seals, are not eligible for return. Once your return is approved, we’ll provide detailed instructions for shipping and processing.

Yes! All vSeeBox devices come with a 1-year warranty that covers any defective units or devices that stop working under normal use. If you experience any issues within this period, simply contact our support team for repair, replacement, or assistance.

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Our mission is to deliver cutting-edge performance, stunning 8K visuals, and seamless smart streaming for every viewer.

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Contact Information

Info@myvseebox.net

Hours Of Operation

Sunday - Friday

9am - 5pm