Refund policy

At vSeeBox, we value your satisfaction and strive to ensure every purchase meets your expectations. If you are not fully satisfied with your order, we’re here to help with a smooth and transparent return and refund process.

We accept returns within 30 days of receiving your order. Please contact info@myvseebox.net to start a return request. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed automatically to your original payment method within a few business days.

Please note Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

If you receive a damaged or wrong item, please contact us via email immediately with your order number and clear photos of the issue. We’ll work quickly to resolve it with a replacement or refund.

Restocking Fee Policy: Approved returns may be subject to a 2%–5% restocking fee, which will be deducted from the total refund amount. This fee helps offset payment processing, administrative, and handling costs associated with returned merchandise. The exact percentage applied will be determined at the time the return is processed. Items must be returned in original condition with all included accessories and packaging.

Our goal at vSeeBox is to ensure a worry-free shopping experience that you can trust every time.

myvseebox.net is owned and operated by HR ONLINE LLC, a legally registered company

For assistance, reach us at info@myvseebox.net